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Service Manger

After Hours Service and Parts

*Charges Will Apply To After Hours Services*

Dorr
616.896.9190

Big Rapids
231.592.1200

Coopersville
616.997.9190

Hudson
517.448.2071

Three Rivers
269.273.3253

Wyatt
574.633.4017

Breckenridge
989.481.2020

Nashville
517.852.1910

After Hours Service and Parts
*Charges Will Apply To After Hours Services*

LOCATIONS

Service Manager

Dorr, MI

Burnips Equipment is a family owned farm equipment dealer that sells and services multiple lines of equipment. We feature New Holland, Claas, Meyer, Kuhn, and other lines of agricultural equipment. Our company is looking for an Agricultural Service Manager to manage our Service Team in Dorr, MI.

The Service Manager is responsible for the overall operation and profitability of a location’s service department. The ideal candidate will possess strong organizational and the managerial abilities and be able to lead and direct a team of service technicians. They should be a capable leader with the ability to train and supervise personnel. He or she will be responsible for regular communication with our customers as well as monitoring the quality of the service work we perform and the efficiency of the technicians. Being a goal oriented organization, we seek a talented individual with the same mindset.

As a Service Manager, you job duties would include, but not be limited to:

* Managing a team of 10-15 employees (service technicians, drivers, shop porters)
* Schedule service work according to priority and maintain an orderly flow of work
* Prepare estimate quotes for all jobs
* Communicate regularly with customers,
* Support the technicians by offering guidance and advice on jobs
* Perform final inspections once repairs are complete to ensure customer satisfaction
* Involvement in the interview process for shop technicians
* Conduct annual performance reviews and provide continual feedback on both positive and negative performance.
* Identify employees’ skills and develop them by coaching and counseling employees on a regular basis.

This position is full time, and would include a competitive salary and benefits package (Health Insurance, HSA, 401k, vacation, holidays, and employee discount).
Job Type:
• Full-time

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Day range:
• Monday to Friday
• Weekends as needed

Location: Dorr - MI
Job Type: Full Time
Job Location: Burnips Equipment Company
Time: Monday to Friday Rotating Saturdays

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